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1. How do I place a Garage Sale advertisement?
2. Why can't I see the Garage Sale's full address or the name of its owner?
3. How long does my Garage Sale advertisement stay listed?
4. How many Garage Sale advertisements can I place?
5. What's the difference between an 'ACTIVE' and 'LISTED' Garage Sale?
6. Can I change my ad if I want? How can I view the status of my ad?.
7. Do I need to sign up as a member to place an advertisement?
8. What's the difference between a featured ad and a basic ad?
9. How many images can my Garage Sale have?
10. What is the maximum size my image can be?
11. Is there any way of knowing how many times my ad has been viewed?
12. I need help. Is there someone I can call to assist me?
13. Can I pay via credit card over the phone?
14. I have advertised a sale, however due to unforseen circumstances, have to cancel. How do I do this?
15. How long does it take for my advertisement to be approved?
16. I would like to place an ad for a garage sale that isn't a private garage sale, can I do this?
17. I would like to request a refund, how do I go about doing this?
   
 
 
Q1. How do I place a Garage Sale advertisement?
Its easy! To place a garage sale ad simply click here. You dont need to be a member, and you can pay via credit card, direct deposit or money order.
 
Q2. Why can't I see the Garage Sale's full address or the name of its owner?
When members place their ads they can choose not to display their full address. This way privacy is protected whilst still giving the ad great exposure. You will note within the ad when the full address will be displayed. eg 'Address withheld until 2 days prior to start time'.
 
Q3. How long does my Garage Sale advertisement stay listed?
Your advertisement remains listed from the time it is published until its finish time.
 
Q4. How many Garage Sale advertisements can I place?
As many as you like so long as they are not of a commercial or business type nature.
 
Q5. What's the difference between an 'ACTIVE' and 'LISTED' Garage Sale?
This question is best answered in the following way:
 
There are 3 stages a Garage Sale advertisement goes through when listed on egaragesales.com.au.
   
  1) Listed Stage
Once a Garage Sale is submitted, it becomes listed. During this stage, the Garage Sale owner's name and full address is NOT displayed and is only completely revealed when the sale goes Active (read below).
   
  2) Active Stage
A Garage Sale moves from listed to active when the address details are shown. At this stage, the Garage Sale owner's name and full address is made available for all to see - much like a newspaper listing. The Garage Sale remains active until it reaches its finish time.
   
  3) Closed stage
A Garage Sale moves to the closed stage when it exceeds its finish time, at which point it is moved to our past sales area (your name and full address is once again hidden).
 
Q6. Can I change my ad if I want? How can I view the status of my ad?
You can both edit your ad and monitor its status simply by logging in within the members section and click on "View/Edit My Garage Sales". To login, simply type in the email and password of which you used when you first placed your ad.
 
Q7. Do I need to sign up as a member to place an advertisement?
When you place your ad you specify your email address and a password, which then allows you to return later and make ammendments to your ad if you wish. This automatically means that you become a member when placing your ad. Please note that your details are always kept confidential and never passed onto anyone else.
 
Q8. What's the difference between a featured ad and a basic ad?
A Featured advertisement allows you to upload images within your garage sale ad. Featured advertisements give better exposure, a more professional look and a greater chance at success. Basic ads are more traditional based garage sale ads containing text only. Remember, unlike newspapers, there are NO word count limitations. You can make your ad as long as you wish.
 
Q9. How many images can my Garage Sale have?
A. You can upload 6 images per Garage Sale.
 
Q10. What is the maximum size my image can be? Do I need to resize my images before I upload them?
A. You can upload images of any size you desire. So long as the filetype is either BMP, JPG, or GIF you dont have to resize them at all. Everything is done automatically.
 
Q11. Is there any way of knowing how many times my ad has been viewed?
Yes. We display a 'view count' within each garage sale advertisement that tells you how many times the ad has been viewed.
 
Q12. I need help. Is there someone I can call to assist me?
Sure. For telephone assistance please contact us on (07) 3818 2772. Be sure to ask for John (egaragesales.com.au) You can also fax us on the same number if needed. (07) 3818 2772
 
Q13. Can I pay via credit card over the phone?
We are currently working on adding this as a payment feature. At present this is not available however this payment option will be within the near future.
Q14. I have advertised a sale, however due to unforseen circumstances, have to cancel. How do I do this?
To remove your advertisement, simply login within the members section and click on "View/Edit My Garage Sales". Click on delete up the top. If you are still unsure contact us and we can do this for you.
Q15. How long does it take for my advertisement to be approved?
A. Usually all advertisements are approved within 24 hours. In most cases ads are approved within a few hours. If you place your advertisement for Saturday on a Friday night at 10 to midnight, chances are it wont be approved until the next day, (Saturday) Please be mindful of this.
Q16. I would like to place an ad for a garage sale that isn't a private garage sale, can I do this?
egaragesales only allows and promotes garage sales of a private nature. This means NO businesses or commercial advertising WHATSOEVER. We do however allow non profit and charity groups to advertise. If you are unsure please contact us.
Q17. I would like to request a refund, how do I go about doing this?
For refund matters please contact us and we will assist you as best we can. If possible, please include both your personal and payment details when doing so.
 
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