| |
| Q1. How do I place a
Garage Sale advertisement? |
| Its easy! To place a garage sale ad simply click
here. You dont
need to be a member, and you can pay via your Pay Pal account, by credit card through the St George Bank secure payment facility, by direct
deposit via your online banking or with a money order. |
|
|
| |
| Q2. Why can't I see
the Garage Sale's full address or the name of its owner? |
When members place their ads they can choose
not to display their full address. This way privacy is protected
whilst still giving the ad great exposure. You will note within
the ad when the full address will be displayed. eg 'Address
withheld until 1 day prior to start time'.
|
|
|
| |
| Q3. How long does my
Garage Sale advertisement stay listed? |
| Your advertisement remains listed from the time
it is published until the end of your garage sale for the one flat fee. |
|
|
| |
| Q4. How many Garage
Sale advertisements can I place? |
| As many as you like so long as they are not
of a commercial or business type nature. |
|
|
| |
| Q5. What's the difference
between an 'ACTIVE' and 'LISTED' Garage Sale? |
| This question is best answered in the following
way: |
| |
| There are 3 stages a Garage Sale advertisement
goes through when listed on egaragesales.com.au. |
| |
|
| |
1) Listed Stage
Once a Garage Sale ad is approved by us, it becomes listed. During
this stage, only the suburb is displayed, NOT the street address. The street address is only revealed when the
sale goes Active (read below).
|
| |
|
| |
2) Active Stage
A Garage Sale ad moves from listed to active when the street address
details are shown. At this stage, the Garage Sale full address is made available for all to see - much
like a newspaper listing. The Garage Sale remains active until
it reaches its finish time. The Seller decides how soon before the sale the street address will be shown. |
| |
|
| |
3) Closed Stage
A Garage Sale ad moves to the closed stage when your sale has finished, at which point it is moved to our Past Sales
listings and can't be edited anymore. Your street address is once again hidden to protect your privacy. |
|
|
| |
| Q6. Can I change my
ad if I want? How can I view the status of my ad? |
| You can change your ad and monitor its status
simply by logging into the Members Area then click
on "View/Edit My Garage Sales". To login, simply type in the
email address and password you used when you first placed
your ad. |
|
|
| |
| Q7. Do I need to sign
up as a member to place an advertisement? |
| When you place your ad you specify your email
address and a password, which then allows you to return later
and make ammendments to your ad if you wish. This automatically
means that you become a member when placing your ad. Please
note that your details are always kept confidential and never
passed onto anyone else. |
|
|
| |
| Q8. What's the difference
between a featured ad and a basic ad? |
| A Featured advertisement allows you to upload
photos into your garage sale ad. Featured advertisements
give better exposure,
a more professional
look and a greater
chance at success. Basic ads are detailed but only contain text. Remember, unlike
newspaper ads, there are NO word or line limits with our ads. You can make
your ad as long as you need to explain your sale. |
|
|
| |
| Q9. How many photos
can I put in my Featured Garage Sale Ad? |
| A. You can upload up to 10 images per Featured Ad. |
|
|
| |
| Q10. What is the maximum
size my photo can be? Do I need to resize my photos before
I upload them? |
| A. You can upload images of any size you desire.
As long as the file type is either BMP, JPG, or GIF, you dont
have to resize them at all. Everything is done automatically by the web site. Be aware, though, if you have dialup internet, keep them small. The upload process will timeout if it takes your dialup internet too long to upload a number of large photos. |
|
|
| |
| Q11. Is there any way
of knowing how many times my ad has been viewed? |
| Yes. We display a 'view count' within each garage
sale advertisement that tells you how many times the ad has
been viewed in full. |
|
|
| |
| Q12. I need help. Is
there someone I can call to assist me? |
| Sure. For telephone assistance please contact
us on (07) 3395 2900. You can also fax us on (07) 3395 2911 if you prefer. We may not always be there, but if you leave a number or a message, we'll call you back. See the Contact Us page for more information. |
|
|
| |
| Q13. Can I pay via
credit card over the phone? |
| If you have a problem with the online payment methods, then we can take details over the phone, if you prefer. If we don't answer the phone, leave a phone number for us to call you back and the ad number you want to pay. Don't leave credit card details. |
|
|
|
| Q14. I have advertised
a sale, however due to unforseen circumstances, have to cancel.
How do I do this? |
| To cancel your advertisement, simply login to
the Members Area and click on "View/Edit My Garage Sales".
Click on delete at the top. If you want to postpone your sale, just change the date. If you are unsure what to do, contact
us and we can do this for you. |
|
|
|
| Q15. How long does it
take for my advertisement to be approved? |
| A. Usually all advertisements are approved within
6 hours of receiving payment. Paypal and credit card payments will be same day. Direct Debit will be up to 2 days after you pay. Money Order is really slow and expensive. Please be mindful of this when deciding on a payment method. |
|
|
|
| Q16. Can a business or a charity advertise on egaragesales? |
| egaragesales usually promotes garage
sales of a private nature. If you are a business selling goods in a special clearance event, or having a closing down sale, where prices will be very reasonable to the public, we will accept your ad. Charity groups and non-profit organisations are welcome to advertise. If you are clearly a charity, we will offer you free advertising. Please keep in mind, though, the types of goods garage sale buyers are looking for. They like items to be good and cheap. If you are unsure please contact
us. |
|
|
|
| Q17. I would like to
request a refund, how do I go about doing this? |
| For refund matters please contact us and we
will assist you as best we can. Please have your ad number and payment details ready when doing so. |
|
|
|
| Q18. I need some help
making payment, how do I do this? |
If you experienced trouble when making payment,
please contact us for assistance. Alternatively you can make
payment directly using any one of the payment methods listed
below -
|
- Pay Pal - Via paypal to payment@egaragesales.com.au
- Credit Card - Email us for a credit card payment link.
- Internet banking - Cleaner Solutions Pty Ltd BSB 083 088 Acc 480 095 845
- Money Order - Robert Polman PO Box 395, Annerley, QLD 4103
|
| If making payment this way, to help us identify your payment, you MUST
CONTACT US to inform us so that we can acknowledge
your payment and offer further assistance if required. |
|
|
